FAQ

Goods arrival time depends on the logistics method. Express shipments generally: 7~12 days to arrive. Sea freight takes 25~50 days. After payment, we will send a tracking number to your email address so that you can keep track of the latest logistics.

If you are not satisfied with the machine after receiving the goods, please initiate a refund within 7 days of receiving the machine by contacting cngzkm88@gmail.com.

If you have entered the wrong address, please don’t worry, contact us as soon as possible: cngzkm88@gmail.com

Nach der Bezahlung senden wir Ihnen eine Sendungsverfolgungsnummer zu.

Sie können uns per E-Mail, WhatsApp, Wechat, Handynummer kontaktieren. Die Kundenbetreuung umfasst, ist aber nicht beschränkt auf: Verwendung der Maschine, mögliche Probleme mit der Maschine, Reparaturen erforderlich, Anpassung von Logos, etc.

If you have entered the wrong address, please don’t worry, contact us as soon as possible: cngzkm88@gmail.com

Most of the addresses support shipping to us, please check if they support door-to-door service in the payment screen, if you are not sure, please contact us: cngzkm88@gmail.com

Ja. Ein Paket pro Maschine.