FAQ

Goods arrival time depends on the logistics method. Express shipments generally: 7~12 days to arrive. Sea freight takes 25~50 days. After payment, we will send a tracking number to your email address so that you can keep track of the latest logistics.

If you are not satisfied with the machine after receiving the goods, please initiate a refund within 7 days of receiving the machine by contacting cngzkm88@gmail.com.

If you have entered the wrong address, please don’t worry, contact us as soon as possible: cngzkm88@gmail.com

Após o pagamento, enviar-lhe-emos um número de recibo de rastreio.

Pode contactar-nos por e-mail, WhatsApp, wechat, número de telemóvel. O apoio ao cliente inclui, mas não se limita a: utilização da máquina, eventuais problemas com a máquina, reparações necessárias, personalização de logótipos, etc.

If you have entered the wrong address, please don’t worry, contact us as soon as possible: cngzkm88@gmail.com

Most of the addresses support shipping to us, please check if they support door-to-door service in the payment screen, if you are not sure, please contact us: cngzkm88@gmail.com

Sim. Uma embalagem por máquina.